Research, strategy, and data for law firms and businesses building smarter communication systems.
The average law firm misses 35% of inbound calls. At $5,000 average case value, that's $180,000 in lost revenue per year — per attorney. Here's the full breakdown and how to stop the bleeding.
Traditional answering services charge $1.50–$3.00/min and capture a name and number. AI legal intake conducts a full intake, speaks 32 languages, and costs 90% less. Here's the side-by-side breakdown.
We compared every major law firm phone system — RingCentral, Grasshopper, Vonage, Ruby, and traditional PBX — against AI-powered intake. The results are not close.